Fees and Payers Overview

Payer

ResiDex allows for multiple payer billing situations.  When entering information for a new resident, you can choose more than one payer option.  Examples include private, elderly waiver, HMO, GRH or subsidized.  You must enter a program number or description and can optionally enter a contract amount.  This is especially relevant in regards to elderly waiver.  Also, please indicate whether the payer is primary or tertiary; only one primary payer can be chosen.

Supplemental Package

The supplemental package is defined by each campus according to what amenities they offer their residents that would not already be included in rent or a care package.  These could include cable TV, telephone, medication management, escort or transportation.  These packages would most often be pre-billed on a monthly basis, but could be set up in a post-billed scenario as well.  You will fill in a start-date and designated payer.  If the resident chooses to end the service, you simply enter in an end date.  The rate will default in per the setup of the package, but can be over-written if necessary.

Rent Category

The rent amounts will be set up according to your specific needs.  This is done in either the Billing or Setup tabs.  Based upon the unit number you entered on the resident profile screen, you will find only the rent options that apply in that option list.  You will enter in a start date and the rent rate will default in according to what was set up for that unit.

Package Level

You may use package levels to bill for the services you provide to your residents.  There are different ways to approach care or service packages, most of which ResiDex can accommodate.  The most common care package scenarios used are: (1) defined by certain services required, (2) defined by the time it takes to perform the services, or (3) defined by a pre-determined point system.  Choose the package level that fits your criteria, enter the period, start date and package rate.  The package rate will default in based on your setup of the package.

Billing Notes

You can optionally enter in billing notes that would act as reminders for special circumstances or instructions that would relate to each resident.  A report of all the monthly billing notes can be previewed on screen or printed for your review.  They are also valuable if more than one person is responsible for billing in your facility.

Rate Changes

If you need to change any of your rent or package rates, this can be done from the Billing or Setup tabs. From the Billing tab, click on the rate option at the bottom of the screen.  Simply type over the existing rate and save.  For the rent category and package levels, you will be prompted to enter in an effective date.  For supplemental packages, the rate will change as of the first of the upcoming month.