Unpost One Invoice
If you need to make a change to one invoice after you post, you may un-post one invoice. This will remove the invoice number from that invoice and allow changes to be made (rather than Unposting Charges for all your Residents, this will Unpost all the charges for just one Resident.)
To Unpost an invoice for one Resident
- Start from the Billing Tab
- Click the “Unpost Invoice” Button
- Choose the Resident’s Name from the list
- A confirmation message will appear- Click “OK”
To Make Changes to the Charges
- Go to the Resident "Home" Screen
- Open the "Resident Profile" screen
- Click the option box (indicated with an orange frame)
- Click "Charges"
- Edit the charge lines or add new charges
After you make all the desired changes to the unposted charges for a Resident, you can Repost the charges for that resident.
To Repost an Unposted Invoice for one Resident
- Start from the Billing Tab
- If you have unposted an invoice for a resident, the "Unpost Invoice" button will have turned into a "Repost Invoice" invoice button
- Just hit the"Repost Invoice" button and it will be reposted.
