Unposting Charges

If you find errors in one or more invoices you may need to unpost charges.  Unposting will:

  • Unlock the charge screen for editing
  • Remove all invoice numbers and apply new numbers upon reposting

How to Un-post Charges

If you have posted Charges already, the “Post Charges” button will now say “Unpost Charges.”

  • Click Unpost charges
  • Another screen will appear - Click "unpost"
  • You will get a prompt "This process will result in NEW invoice numbers for all previously posted invoices in this period. Are you sure you want to unpost charges for period ______"
  • Press OK to continue or Cancel to stop the unposting process

After you unpost the invoices you can click on the "charges" and select the resident to edit charge lines as needed.  When you are finished, click the "post charges" button again to repost the invoices and print invoices/statements.

  • Written by: Alexander Berg
  • Tuesday, 21 September 2010